Our performance

How we’re doing

Our performance figures and annual reports

Our Annual Reports show you how we’re performing and delivering value for money. View the reports online or download. If you require any of these reports in another language, please email: customer@mytht.co.uk.

 

July 2019 Performance

We received 31 complaints from our customers in July 2019.

A reduction of 27% of total complaints (203 v 149) when compared to the equivalent period last year.

The average time taken to close complaints is steadily reducing.

Customers are at the heart of everything we do and we are continually striving to improve our service and performance for every one of our customers.

Latest news

Fighting holiday hunger with Active Appetites

THT funding for 12 groups around Trafford to supply meals to children and families.

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L&Q talks heading towards completion

A personal update from Chief Executive Larry Gold

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Jim's Gym opens at Fiona Gardens

Trafford Housing Trust’s Social Investment Fund opens up exercise for over-55s

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Long standing board member John Lamb retires

Long-standing board member John Lamb retires.

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We are a Living Wage funding champion

Funding Champion Award for dedication to the real Living Wage

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Northern Housing Awards WINNER 2019

The Greater Manchester Homes Partnership won 'Best Initiative for Tackling Homelessness' at the Northern Housing Awards 2019.

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