Our Annual Reports show you how we’re performing and delivering value for money. View the reports online or download. If you require any of these reports in another language, please email: email@example.com.
We received 31 complaints from our customers in July 2019.
A reduction of 27% of total complaints (203 v 149) when compared to the equivalent period last year.
The average time taken to close complaints is steadily reducing.
Customers are at the heart of everything we do and we are continually striving to improve our service and performance for every one of our customers.
Total number of formal complaints received this month
Of households complaining
Customer satisfaction score
Fighting holiday hunger with Active Appetites
THT funding for 12 groups around Trafford to supply meals to children and families.
L&Q talks heading towards completion
A personal update from Chief Executive Larry Gold
Jim's Gym opens at Fiona Gardens
Trafford Housing Trust’s Social Investment Fund opens up exercise for over-55s
Long standing board member John Lamb retires
Long-standing board member John Lamb retires.
We are a Living Wage funding champion
Funding Champion Award for dedication to the real Living Wage
Northern Housing Awards WINNER 2019
The Greater Manchester Homes Partnership won 'Best Initiative for Tackling Homelessness' at the Northern Housing Awards 2019.