Contact us

If you are a customer, you can contact our Customer Hub by phone, between 8am – 6pm Monday to Friday on 0300 777 7777.

 

An out of hours service is available from 6pm until 8am Monday to Friday for emergencies and from 6pm on Friday to 8am on Monday.

 

If you are a business, please call 0300 777 7770.

Calls to this number should cost the same as a local call.

Email:

You can email us at: customer@mytht.co.uk

Social Media:

You can also contact us via Facebook or Twitter . We’ll answer you within 24hrs Monday to Friday, and the next working day if you contact us at the weekend.

Ministry of Justice:

If you’re a 3rd party solicitor enquiring about our insurance policy details and portal ID, our details are:

Insurer: Zurich Municipal

Policy Number: JHA556-22S-0013

Portal ID: 203093

Portal Reference: C00108

Latest news

‘A Bed Every Night’ for Rough Sleepers in Trafford this winter

Rough sleepers in Trafford are being offered a place to sleep during the cold winter months, helped by funding from Trafford Housing Trust.

Read More

Trafford Housing Trust pledges to support armed forces

Trafford Housing Trust showed its support for the military by signing the Armed Forces covenant.

Read More

Introducing Interactive Maps

Access to information about land ownership and the areas of land that we are responsible for.

Read More

Police launch new community safety initiative at Limelight

Greater Manchester Police met with residents and community groups at our £20m community hub, Limelight, to announce a ground-breaking new project to make the areas we live in safer.

Read More

Government announces plan to tackle suicide on World Mental Health Day

The Government has announced plans to cut the number of deaths from suicide and end the stigma that stops people seeking help.

Read More

What if you could… make money doing what you love?

If you’ve got an idea for a business the Pop-up Business School could be just what you’re looking for.

Read More