Whether it’s a leaky tap or something bigger like a broken window, we understand that problems like this can cause stress, so we do our best to fix them quickly. We arrange a convenient time to carry out the repair, so you can get on with your day.
The fastest and easiest way to book a repair is through our online portal, MyAccount.
If you don’t have an account, it only takes a few minutes to register. Or you can call our Customer Service Team on 0300 777 7777.
If you have an out of hours emergency
Call our 24/7 emergency service on 0300 777 7777 for a fast response.
Minicom - 0161 969 0720.
To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call National Grid on 0800 111 999 - 24 hours a day.
When we’ve arranged an appointment, our Repairs Team will ring when they are on their way. All of our staff and contractors carry ID cards with them at all times. Our staff will be happy to prove who they are.
Please don’t let anyone into your home without checking their ID first.
We want to get your repair done quickly, so we would really appreciate it if you are home for your appointment. If you need to change your appointment, please get in touch with us. This means other customers can use your appointment time.
Fighting holiday hunger with Active Appetites
THT funding for 12 groups around Trafford to supply meals to children and families.
L&Q talks heading towards completion
A personal update from Chief Executive Larry Gold
Jim's Gym opens at Fiona Gardens
Trafford Housing Trust’s Social Investment Fund opens up exercise for over-55s
Long standing board member John Lamb retires
Long-standing board member John Lamb retires.
We are a Living Wage funding champion
Funding Champion Award for dedication to the real Living Wage
Northern Housing Awards WINNER 2019
The Greater Manchester Homes Partnership won 'Best Initiative for Tackling Homelessness' at the Northern Housing Awards 2019.