Our customers are at the heart of everything we do. We want you to have more choice over the services you receive, and how and when you receive them.
We believe that only by listening to our customers and understanding what really matters to you, will we be able to make our existing products and services better, and create better places to live.
There are lots of ways that you can tell us your view and help improve what we do. These can take as much or as little of your time as you want. You’ll never be out of pocket by getting involved and, most importantly, you’ll find it to be a rewarding experience.
If you want to find out more about getting involved, email us or call or call 0300 777 7777.
There are lots of ways to get involved with us and you can commit to as much or as little time as you have. Find out more about the opportunities available by clicking on the below links.
We want you to tell us where we’ve got it right and where we have got things wrong, and what you would like us to change.
You can rate how good our services are and how easy we make it for you to get what you need. Make sure to speak to our Customer Service Team to ensure we have the right contact details for you. Email us or call on 0300 777 7777.
Review our policies and procedures in your own time and tell us how we can improve.
We regularly to review or develop new policies or services to ensure we’re providing the best customer care. Add your name and we’ll contact you about events that interest you.
Provide feedback on how we deal with complaints and offer suggestions on what we can improve.
Become one of our Neighbourhood Champions and work with us to test how services, including ground maintenance and mobile cleaning, are being provided in your area.
Have your say on how we spend our Social Investment Fund, which aims to invest £2 million in your community to tackle poverty and inequality and improve people’s lives.
Our Quality and Insight Panel consists of tenants and leaseholders who carry out in-depth reviews of a service and make recommendations for improvements.
Join with other people in your community and work together to improve your area and the services we provide.
Fighting holiday hunger with Active Appetites
THT funding for 12 groups around Trafford to supply meals to children and families.
L&Q talks heading towards completion
A personal update from Chief Executive Larry Gold
Jim's Gym opens at Fiona Gardens
Trafford Housing Trust’s Social Investment Fund opens up exercise for over-55s
Long standing board member John Lamb retires
Long-standing board member John Lamb retires.
We are a Living Wage funding champion
Funding Champion Award for dedication to the real Living Wage
Northern Housing Awards WINNER 2019
The Greater Manchester Homes Partnership won 'Best Initiative for Tackling Homelessness' at the Northern Housing Awards 2019.