Are you able to feedback on our policies, procedures and ideas virtually to help us improve how we engage our customers?
We know that many of you are not always able to join us for meetings and events. That’s why we have created our Digital Readers Panel.
You’ll receive requests by email and can pick and choose the issue you would like to provide feedback on. This could be, for example, reviewing how customers report fly tipping or exploring our website and letting us know how we can improve it.
Here are just some of the activities you’ll take part in:
Getting involved with THT can be a rewarding experience. By joining the panel you will:
You can provide feedback when, and if, you have time. You can expect on average two emails per month from us. You will have around five days to respond. You’ll remain part of the group whether you’re able to respond or not however we may check in with you occasionally to see if you would like to remain on the group.
You can join the panel now by entering your details here.
If you’d like further information about the Digital Readers Panel, you can email us or call our Customer Service Team on 0300 777 7777.
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Northern Housing Awards WINNER 2019
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