Loading...

Simply hover over the Values below to reveal our definition of each.

Caring:

Giving support and help in order to provide an empathetic and professional service.

Open and Honest:

Undertaking duties in a sincere and honest manner, taking into account appropriate confidentiality issues.

Innovating:

To ensure our practices are simple, smart and effective.

Respectful:

Treating everyone with dignity and respect, positively recognising the uniqueness of each individual.

Responsive:

To listen and observe, recognise issues and problems; then act to address the needs of customers, staff and others who come into contact with us.

Motivating:

Encouraging others to reach their full potential and empowering them to believe they can make a difference.

Responsible:

Taking action, proactively solving problems and making the right decision, balancing the needs of the customer and the organisation.

Fair:

Assessing all situations objectively and non-judgmentally and working to ensure equality of service and opportunity.