Your views really matter to us. They help us to do things better our customers. So, if you’re not happy, or you have a suggestion about how we can provide a better service, please let us know.
Complaints should not be confused with everyday enquiries or appeals against an allocation for housing. A complaint is also not an issue with a neighbour or Anti-Social Behaviour. We deal with these in a different way.
If you need help, one of our team can record your complaint. You may also be accompanied by a friend at any stage of the complaints process.
The best way to tell us if you’re unhappy is by emailing Customer@mytht.co.uk, If you can’t email, then you can call our Customer Hub on 0300 777 7777.
‘A Bed Every Night’ for Rough Sleepers in Trafford this winter
Rough sleepers in Trafford are being offered a place to sleep during the cold winter months, helped by funding from Trafford Housing Trust.
Trafford Housing Trust pledges to support armed forces
Trafford Housing Trust showed its support for the military by signing the Armed Forces covenant.
Introducing Interactive Maps
Access to information about land ownership and the areas of land that we are responsible for.
Police launch new community safety initiative at Limelight
Greater Manchester Police met with residents and community groups at our £20m community hub, Limelight, to announce a ground-breaking new project to make the areas we live in safer.
Government announces plan to tackle suicide on World Mental Health Day
The Government has announced plans to cut the number of deaths from suicide and end the stigma that stops people seeking help.
What if you could… make money doing what you love?
If you’ve got an idea for a business the Pop-up Business School could be just what you’re looking for.