Your views really matter to us. They help us to do things better our customers. So, if you’re not happy, or you have a suggestion about how we can provide a better service, please let us know.
Complaints should not be confused with everyday enquiries or appeals against an allocation for housing. A complaint is also not an issue with a neighbour or Anti-Social Behaviour. We deal with these in a different way.
If you need help, one of our team can record your complaint. You may also be accompanied by a friend at any stage of the complaints process.
The best way to tell us if you’re unhappy is by emailing Customer@mytht.co.uk, If you can’t email, then you can call our Customer Hub on 0300 777 7777.
Government announces plan to tackle suicide on World Mental Health Day
The Government has announced plans to cut the number of deaths from suicide and end the stigma that stops people seeking help.
What if you could… make money doing what you love?
If you’ve got an idea for a business the Pop-up Business School could be just what you’re looking for.
£20m of Government funding to prevent homelessness
The Government has announced £20 million of funding for a new scheme aimed at getting people on the brink of losing their home into a private tenancy.
Have your say at the Greater Manchester High Rise Residents' Forum
Residents of high-rise blocks across Greater Manchester are invited to have their say.
We’ve launched MyAccount, an online customer portal
Manage your home online 24 hours a day
Love your planet
Let’s recycle so we have less waste