Trafford Housing Trust

Fire safety in low-rise flats

This information is for residents living in low-rise flats (buildings with less than six storeys)

 

Action In The Event Of A Fire

 

IF YOU DISCOVER A FIRE IN YOUR FLAT OR IF YOUR SMOKE ALARM IS ACTIVATED

  • Keep calm, alert others in the flat then get out of the building and stay out. Walk quickly, do not run.
  • If possible, close doors behind you as you leave the building.
  • Plan your escape route, make sure everyone knows where the stairs are. 
  • Get out of the building. 
  • Once you are safely outside Call 999 

 

WHAT TO DO IF THE FIRE IS OUTSIDE YOUR FLAT

  • Stay inside your home! This is the safest place to be when there is a fire outside your flat.
  • Get everyone in one room, preferably with a window that opens.
  • Ensure the fire brigade has been contacted as soon as possible.
  • Close all doors and block smoke by putting cushions, towels or bedding at the bottom of the door to prevent smoke entry.
  • Open any windows, unless it will allow smoke or flames into the room.
  • Stay near to a window so that you are visible.  

 

IMPORTANT SAFETY TIPS

Make sure you and anyone living with you know all the exit routes if there is a fire.

 

OXYGEN USERS

If you use oxygen equipment for medical reasons please get in touch and let us know as soon as possible. In the event of a fire we will have a better understanding of individuals support requirements.

 

WHAT CAN I DO TO MAKE MY FLAT SAFE FROM FIRE?

  • Test your smoke alarm every week Press the button on the cover and it should sound. If it is not working ring our Customer Hub on 0300 777 7777
  • COOKING
    • Check that cooking facilities are turned off when not in use
    • Avoid using chip pans and be careful with frying pans and hot oil
    • Use a temperature controlled deep fat fryer
    • Be careful, do not cook if you have been drinking or are tired.
  • HEATERS
    • Ensure heaters are turned off properly. Use a guard in front of an electric fire or gas fire.
    • Keep furniture and clothes away from heaters
  • CANDLES
    • If you use candles put them out carefully. Do not leave them unattended when lit
    • Take care where you put candles, keep away from curtains and other flammable materials. Do not put them on top of the television.
    • Use a proper candle holder.
  • NIGHT TIME
    • Before going to bed check ashtrays for cigarettes or pipes left burning and never smoke in bed.
    • Switch off and unplug appliances.
    • Electric Blankets – Make sure these are in good condition. Switch off and unplug before going to bed.
  • GAS SAFETY
    • Gas is safe for heating and cooking but if it leaks or an appliance is faulty it can be very dangerous. Only registered gas fitters can carry out repairs to gas appliances or connections.
    • If you smell gas ring the National Grid Emergencies on 0800 111 999 anytime, then call our Customer Hub on 0300 777 7777
    • The Trust services the heating systems in your home once a year. You must allow access to our gas contractor. If you haven’t received a visit in the last year please phone to make an appointment.
    • If you have your own gas appliances ensure they are serviced by a registered gas fitter.
    • Bottled gas cylinders should never be used or stored in your flat.
  • ELECTRICITY
    • Only qualified electricians should fit sockets or alter the wiring in the home. If you wish to make home improvements please ask for permission from the Trust.
    • Don’t overload electrical sockets- Warning signs include: hot plugs, a buzzing noise, scorch marks on plugs or sockets, a fishy smell from plugs or sockets, appliances going on/off and flickering lights. Report any faults to our Customer Hub on 0300 777 7777

 

WHAT CAN I DO TO HELP KEEP THE COMMUNAL AREAS IN MY BLOCK OF FLATS SAFE FROM FIRE? 

PEveryone is responsible for fire safety in the building and in their own home. Please consider your neighbour’s safety as well as your own. Following these safety rules will help.  

  • DO NOT leave rubbish, items of furniture, carpets or any items in any shared areas such as landings and stairs. 
  • DO NOT park vehicles by the entrance to your block of flats or in keep clear areas. Access roads should be kept clear so fire engines can get as close as possible to deal with fires.
  • DO NOT smoke in communal areas in the building. This is against the law and can also lead to fire if cigarettes are not put out properly.
  • DO NOT wedge open fire doors or leave them ajar. Keep them closed. They are there to stop fires spreading.
  • DO NOT fit lockable security gates on your doorway
  • If you notice a fire door is damaged or if fire exit signs are missing or damaged please report it to our Customer Hub on 0300 777 7777

 

RUBBISH & RECYCLING

Shared rubbish and recycling facilities mean a slightly different method of waste disposal for those living in apartment blocks. The methods of recycling vary depending on the block size and make-up, therefore we recommend that you take the time to make sure you are following the correct procedure as instructed by Trafford Council. You can call Trafford Council on 0161 912 2000 for more information. The Council now apply a green bin charge. If you have individual green bin please be aware that you need to pay for the service before disposing of your green waste. Find out how you can pay here.  If you pay for a grounds maintenance service, the Trust will remove the waste for you.

 

 

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