Trafford Housing Trust

Fire safety in tower blocks

 

This information is for residents living in high rise tower blocks (buildings higher than six storeys).  Our tower blocks are:   

Circle Court, Clifford Court, Empress Court, Grafton Court, Manor Court, Pickford Court, Princess Court AND Stretford House.

WHAT TO DO IF...  (click titles below for more information)

FIRE SAFETY ADVICE FOR:  

SAFE AND WELL

WHAT CAN I DO TO MAKE MY FLAT SAFE FROM FIRE?

WHAT CAN I DO TO HELP KEEP THE COMMUNAL AREAS IN MY BLOCK OF FLATS SAFE FROM FIRE? 

 

YOU DISCOVER A FIRE IN YOUR FLAT OR IF YOUR SMOKE ALARM IS ACTIVATED

  1. DO NOT attempt to tackle the fire or open the door to the room where the fire is.
  2. Warn everybody and leave the flat, closing all doors behind you especially the front door, and go to the nearest emergency exit.
  3. DO NOT attempt to use the lifts.
  4. DO NOT run or shout, stay together if possible.
  5. ONCE OUTSIDE THE BUILDING DIAL 999 AND ASK FOR THE FIRE SERVICE.
  6. DO NOT GO BACK INSIDE - tell the Fire Brigade if anyone is missing.
  7. Proceed to the designated fire assembly point* situated outside the perimeter of the building and await the arrival of the Fire Services.
  8. DO NOT leave the fire assembly point until advised.
  9. DO NOT attempt to re-enter the flat or the building until the Fire Service advise that it is safe to do so.

*A map of your building’s designated fire assembly point is posted on your block’s noticeboard. 

 

YOU HEAR THE COMMUNAL FIRE ALARM WHEN IN YOUR FLAT

  • Leave the flat, closing all doors behind you, and use the emergency fire exit routes and stairs to evacuate.
  • DO NOT use the lift, DO NOT run or shout.
  • Proceed to a place of safety situated outside the perimeter of the building DO NOT leave the place of safety until advised.
  • DO NOT attempt to re-enter the flat until the Fire Services advise that it is safe to do so.

IF YOU ARE IN A COMMUNAL AREA WHEN THE FIRE ALARM SOUNDS

  • Proceed to the nearest emergency exit route and stairs.
  • DO NOT use the lift, DO NOT run or shout.
  • Make your way to a place of safety situated outside the perimeter of the building and await further instructions from the Fire Service.
  • DO NOT re-enter the building until the Fire Services advise that it is safe to do so.

YOU HAVE MEDICAL OXYGEN EQUIPMENT

  • If you use oxygen equipment for medical reasons please get in touch and let us know as soon as possible. In the event of a fire we will have a better understanding of individuals support requirements.

YOU ARE DISABLED

  • If you have physical disabilities which prevent you from following this advice, we will develop a personal evacuation plan with you. Please let us know as soon as possible and we can get you the help you need in the event of an evacuation.

 

Fire Safety Advice for:  

CIRCLE COURT, STRETFORD HOUSE, MANOR COURT

STAY SAFE

In circumstances where a fire breaks out in the communal area or other part of your building:

  • You should be safe to stay in your home, however:
    • Make sure your doors are shut.
    • Call the Fire and Rescue Service on 999.
    • Evacuate if you are told to do so by the Fire Service, if you feel unsafe or if your home is affected by heat or smoke.

Below is a short video with advice for Circle Court, Stretford House and Manor Court high rise residents only.

         

 

Fire Safety Advice for:                 

CLIFFORD COURT, EMPRESS COURT, PRINCESS COURT, GRAFTON COURT, PICKFORD COURT.

WAKING WATCH WARDENS

In 2017, we introduced Fire Wardens in each of our cladded tower blocks.

In the unlikely event of a fire, they will sound a horn and commence the evacuation of the building.

To keep everyone safe as they move down the stairwell, and to prioritise the safety of those customers who are closest to the fire, the Fire Warden will evacuate the building in the following order:

  • The floor where the fire is.
  • The floors directly above and below the fire.
  • All other floors.

If for any reason the Fire Warden is not present, please evacuate the building as quickly and safely as you can.

  • Proceed to the nearest emergency exit route and stairs.
  • DO NOTuse the lift, DO NOT run or shout.
  • You should let the emergency services know immediately if someone has not been able to leave your property.
    • If not already, you should let us know if you have any special needs, disabilities or circumstances where you will need extra support in the event of a fire or other emergency. We will then have a better understanding of individuals support requirements in case of this type of event.

 *A map of your building’s designated fire assembly point is posted on your block’s noticeboard.

 

SAFE AND WELL

Between Jan-April 2018 the Fire Service completed a series of Safe and Well visits offering fire safety advice and interventions that are tailored to meet the needs of you and your household and improve your fire safety.

Old age, mental health, substance misuse, smoking, physical disability, living alone, medication use and having social care needs can increase your risk of having a fire and your ability to put our advice into action.

If you’re concerned about a neighbour, or if you or someone living with you has health, wellbeing or lifestyle concerns which you think might put them or you at greater risk of fire, get in touch with the Fire Service for advice. To arrange a free Safe and Well visit for you and your family, simply call 0800 555 815 to book a visit or fill in the online form at www.manchesterfire.gov.uk   Alternatively, please give the customer hub a call on 0300 777 7777.  Below is a short video from GMFS about the Safe and Well visits.

         

WHAT CAN I DO TO MAKE MY FLAT SAFE FROM FIRE?

Test your smoke alarm every week. Press the button on the cover and it should sound. If it’s not working ring give the customer hub a call on 0300 777 7777.

COOKING

  • Check that cooking appliances are turned off when not in use.
  • Avoid using chip pans and be careful with frying pans and hot oil.
  • Use a temperature controlled deep fat fryer.
  • Be careful, do not cook if you have been drinking or are tired.

HEATERS

  • Ensure heaters are turned off properly. Use a guard in front of an electric fire or gas fire.
  • Keep furniture and clothes away from heaters.

CANDLES

  • If you use candles put them out carefully. Do not leave them unattended when lit.
  • Take care where you put candles, keep away from curtains and other flammable materials. Don’t put them on top of the television.
  • Use a proper candle holder. 

NIGHT TIME

  • Before going to bed check ashtrays for cigarettes or pipes left burning and never smoke in bed.
  • Switch off and unplug appliances.
  • Electric Blankets – make sure these are in good condition. Switch off and unplug before going to bed.

GAS SAFETY

  • Gas is safe for heating and cooking but if it leaks or an appliance is faulty it can be very dangerous. Only registered gas fitters can carry out repairs to gas appliances or connections.
  • If you smell gas immediately ring the National Grid Emergencies on 0800 111 999, then call our Customer Hub on 0300 777 7777.
  • The Trust services the heating systems in your home once a year. It’s important you allow access to our gas contractor when we contact you. If you haven’t received a visit in the last year please phone the customer hub and make an appointment.
  • If you have your own gas appliances ensure they are serviced by a registered gas fitter.
  • Bottled gas cylinders should never be used or stored in your flat.

ELECTRICITY

  • Only qualified electricians should fit sockets or alter the wiring in your home.  If you wish to carry out home improvements please contact us as you will need permission. When the work is complete give us a call and we will arrange a visit to check the work has been completed and it is safe.

View a short video about eletrical hazards in the home below.

  • Don’t overload electrical sockets - warning signs include: hot plugs, a buzzing noise, scorch marks on plugs or sockets, a fishy smell from plugs or sockets, appliances going on/off and flickering lights. Report any faults to our Customer Hub on 0300 777 7777 straight away.  Check if you are overloading your sockets on the interactive 'Socket Overload Calculator' below to check if you're exceeding the maximum load.

               

CHECK YOUR APPLIANCES

One of the main causes of electrical fires is faulty and recalled appliances, so we are always urging people to make sure their appliances are registered.  You can register new and older appliances on Register My appliance website at www.registermyappliance.org.uk

HAIR STRAIGHTENERS

Hair straighteners are to blame for 5% of serious burns in children

  • Keep hair straighteners out of reach of children. Children’s skin can be 15 times thinner than that of adults so it’s important to keep hair tools out of reach.
  • Make sure you don’t leave them unattended and unplug them when finished
  • Use a heat proof pouch. Hair straighteners stay hot up to 40 minutes after they have been switched off. A heat proof pouch is the easiest and safest way to store a product after use.
  • Follow the three C’s
    In the event of a serious burn, follow the three Cs:
    • Cool the burn with running tap water for 20 minutes if within 3 hours of burn injury. Do not apply ice, butter or toothpaste. Remove any clothing, jewellery, nappies.
    • Call for help – 111, 999 or local GP for advice.
    • Cover the cooled burn with loose Clingfilm or a clean non-fluffy cloth. Warm the patient.

 View a short video below on the dangers of hair straighteners to children

           

 

WHAT CAN I DO TO HELP KEEP THE COMMUNAL AREAS IN MY BLOCK OF FLATS SAFE FROM FIRE? 

Everyone is responsible for fire safety in the building and in their own home. Please consider your neighbour’s safety as well as your own. Following these safety guidelines will help:

  • DO NOT leave rubbish, items of furniture, carpets or any items in any shared areas such as landings and stairs. 
  • DO NOT park vehicles by the entrance to your block of flats or in keep clear areas. Access roads should be kept clear so fire engines can get as close as possible to deal with fires.
  • DO NOT smoke in communal areas in the building. This is against the law and can also lead to fire if cigarettes are not put out properly.
  • DO NOT wedge open fire doors or leave them ajar. Keep them closed. They’re there to stop fires spreading.
  • If you notice a fire door is damaged or if fire exit signs are missing or damaged please report it to our Customer Hub on 0300 777 7777.

RUBBISH & RECYCLING

Every landing has a chute to be used for disposal of food only. Please use the biodegradable green waste bags, provided by Trafford Council, for any waste food. You should also make sure these waste bags are tied shut before depositing them down the chute. Please don’t dispose of vegetable/cooking oil down the chute.  Any additional waste, such as cans, bottles, paper etc can be recycled in the units provided on the ground floor. Please use the correct units as shown on the signage.

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