Trafford Housing Trust

Fire safety in tower blocks

This information is for residents living in high rise tower blocks (buildings higher than six storeys). 

Our tower blocks are: Empress Court, Princess Court, Clifford Court, Grafton Court, Pickford Court, Circle Court, Stretford House and Manor Court.

 

IF YOU DISCOVER A FIRE IN YOUR FLAT OR IF YOUR SMOKE ALARM IS ACTIVATED

  1. DO NOT attempt to tackle the fire or open the door to the room where the fire is.
  2. Warn everybody and leave the flat, closing all doors behind you especially the front door, and make for the nearest emergency exit
  3. DO NOT attempt to use the lifts
  4. Stay close to the ground to avoid smoke.
  5. DO NOT run or shout, stay together if possible
  6. ONCE OUTSIDE THE BUILDING DIAL 999 AND ASK FOR THE FIRE SERVICE
  7. DO NOT GO BACK INSIDE - tell the Fire Brigade if anyone is missing.
  8. Proceed to the designated fire assembly point* situated outside the perimeter of the building and await the arrival of the Fire Services
  9. DO NOT leave the fire assembly point until advised
  10. DO NOT attempt to re-enter the flat or the building until the Fire Service advise that it is safe to do so

*A map of your building’s designated fire assembly point is posted on your block’s noticeboard.

 

OXYGEN USERS

If you use oxygen equipment for medical reasons please get in touch and let us know as soon as possible. In the event of a fire we will have a better understanding of individuals support requirements.

 

DISABILITIES

If you have physical disabilities which prevent you from following this advice, we will develop a personal evacuation plan with you. Please let us know immediately.

 

WHAT CAN I DO TO MAKE MY FLAT SAFE FROM FIRE?

  • Test your smoke alarm every week Press the button on the cover and it should sound. If it is not working ring our Customer Hub on 0300 777 7777
  • COOKING
    • Check that cooking appliances  are turned off when not in use
    • Avoid using chip pans and be careful with frying pans and hot oil
    • Use a temperature controlled deep fat fryer
    • Be careful, do not cook if you have been drinking or are tired.
  • HEATERS
    • Ensure heaters are turned off properly. Use a guard in front of an electric fire or gas fire.
    • Keep furniture and clothes away from heaters
  • CANDLES
    • If you use candles put them out carefully. Do not leave them unattended when lit
    • Take care where you put candles, keep away from curtains and other flammable materials. Do not put them on top of the television.
    • Use a proper candle holder.
  • NIGHT TIME
    • Before going to bed check ashtrays for cigarettes or pipes left burning and never smoke in bed.
    • Switch off and unplug appliances.
    • Electric Blankets – Make sure these are in good condition. Switch off and unplug before going to bed.
  • GAS SAFETY
    • Gas is safe for heating and cooking but if it leaks or an appliance is faulty it can be very dangerous. Only registered gas fitters can carry out repairs to gas appliances or connections.
    • If you smell gas ring the National Grid Emergencies on 0800 111 999 anytime, then call our Customer Hub on 0300 777 7777
    • The Trust services the heating systems in your home once a year. You must allow access to our gas contractor. If you haven’t received a visit in the last year please phone to make an appointment.
    • If you have your own gas appliances ensure they are serviced by a registered gas fitter.
    • Bottled gas cylinders should never be used or stored in your flat.
  • ELECTRICITY
    • Only qualified electricians should fit sockets or alter the wiring in the home.  If you wish to carry out home improvements, please ensure you have permission from the Trust. 
    • Don’t overload electrical sockets- Warning signs include: hot plugs, a buzzing noise, scorch marks on plugs or sockets, a fishy smell from plugs or sockets, appliances going on/off and flickering lights. Report any faults to our Customer Hub on 0300 777 7777

 

WHAT CAN I DO TO HELP KEEP THE COMMUNAL AREAS IN MY BLOCK OF FLATS SAFE FROM FIRE? 

Everyone is responsible for fire safety in the building and in their own home. Please consider your neighbour’s safety as well as your own. Following these safety rules will help.

  • DO NOT leave rubbish, items of furniture, carpets or any items in any shared areas such as landings and stairs. 
  • DO NOT park vehicles by the entrance to your block of flats or in keep clear areas. Access roads should be kept clear so fire engines can get as close as possible to deal with fires.
  • DO NOT smoke in communal areas in the building. This is against the law and can also lead to fire if cigarettes are not put out properly.
  • DO NOT wedge open fire doors or leave them ajar. Keep them closed. They are there to stop fires spreading.
  • If you notice a fire door is damaged or if fire exit signs are missing or damaged please report it to our Customer Hub on 0300 777 7777

 

RUBBISH & RECYCLING

Every landing has a chute to be used for disposal of food only. Please use the biodegradable green waste bags, provided by Trafford Council, for any waste food. Please ensure that these waste bags are tied shut before depositing them down the  chute. Please do not dispose of vegetable/cooking oil down the chute.  Any additional waste, such as cans, bottles, paper etc can be recycled in the units provided on the ground floor. Please ensure that you use the correct units as indicated on the signage.

 

 

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© Trafford Housing Trust Limited.

Registered in England and Wales Reg No 04831118. Reg Office: Trafford Housing Trust, Sale Point, 126 - 150 Washway Road, Sale, M33 6AG.
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