Trafford Housing Trust

Paying your Rent

Different ways to pay your rent

We want to make it as easy and as flexible for you to pay your rent, so you can choose from one of the following options:

  • Direct Debit - you can set this up easily by contacting Trafford Housing Trust
  • Via the internet - click here to pay online.  Payments via this method will take 5-7 days to appear on your rent account.
  • Telephone - Use your debit or credit card and call our secure phone line on 0844 557 8321 and follow the instructions. Before calling the number make sure to have your rent payment card and debit/credit card to hand
  • Cash or cheque:
    • Cash: Take your rent payment card for reference and the cash you wish to deposit to any local post office.
    • Cheque: Make any cheques payable to Trafford Housing Trust and post them to the Rents Department, Trafford Housing Trust Limited, Sale Point, 126-150 Washway Road, Sale M33 6AG

It is important to never send cash through the post.

  • Housing Benefit
  • Direct from your wages
  • Bankers Order - you can set this up easily by contacting Trafford Housing Trust

 We will also help you to keep on top of your rent payments and promise to:

  • Send you a rent statement four times a year and on request
  • Give you a minimum of 28 days notice on any changes to your rent
  • Enter you in our quarterly prize draw if you pay by direct debit
  • Help you apply for Housing Benefit and any other benefits you may be entitled to

If you are currently claiming welfare benefits including income support or job seekers allowance, or if you are on a low income, you may be entitled to claim housing and council tax benefit and this could pay for some, or all, of your rent.

If you think you may be entitled to claim housing and council tax benefit, or for any other general help and advice on rent or finance issues, contact the Customer Hub on 0300 777 7777.

For housing and council tax benefits information you can also call:

Welfare Rights on 0161 912 2735, Monday to Thursday, 9.30am - 12.30pm Housing Benefits on 0161 912 2220, Monday to Friday, 9.00am - 5.00pm

Pay your Rent

Go to the online payment area

Order a Rent Account Statement

Click here for your quarterly statement

Contact Us

Email here or call on 0300 777 7777

© Trafford Housing Trust Limited.

Registered in England and Wales Reg No 04831118. Registered Office: 126 - 150 Sale Point, Washway Road, Sale, Manchester, M33 6AG.
Charity Reg No 1106967; Housing Corporation No L4440; VAT No 854 7727 85.

Accreditations