Trafford Housing Trust

Important Gas Safety Information

Trafford Housing Trust carries out servicing and safety checks to all its properties. Sure Group Ltd are the only Gas Safe registered company authorised by Trafford Housing Trust to carry out this work.

If you smell gas or fumes you should:

  • Step 1 TURN OFF gas at the meter
  • Step 2 OPEN any windows
  • Step 3 EXTINGUISH all naked flames
  • Step 4 DON'T USE electrical switches
  • Step 5 CALL the National Grid on freephone 0800 111 999

Contact Sure Group immediately on 0161 877 7000 if:

  • YOU NOTICE soot marks on or around your appliance
  • THE FLAME in the appliance is yellow/orange and not blue
  • ANYONE in your household suffers from drowsiness, headaches, nausea or pains in the chest when using a gas appliance

It is the Trust's responsibility to: 

  • Ensure that all gas appliances, flues and pipe work installed by Trafford Housing Trust are maintained and operated in a safe condition. We will also undertake a visual check on your gas cooker.
  • Ensure that a record is kept of each annual service.Ensure that you receive a copy of the current gas servicing record.

Your responsibility as a resident: 

  • Allow prompt access to your home to carry out maintenance and gas safety checks on gas appliances, flues and gas pipe work installed by Trafford Housing Trust.
  • Always keep the appointment made for the inspection of your gas equipment.
  • Give our contractors reasonable access to your home. Failure to do so is a breach of your Tenancy Agreement, which could result in legal action to enforce access or end your tenancy. We sincerely hope this is not necessary, but we will not hesitate to take action where the health and safety of our residents and neighbours maybe at risk.

Stay safe and allow us access to your home. Remember Trafford Housing Trust and SureGroup Ltd employees always carry identification. ALWAYS ask to see identification before letting someone into your home.

Click here to download a copy of the Gas Safety Notice and for a copy of the Gas Safety Policy click here.

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Contact Us

Email here or call on 0300 777 7777

© Trafford Housing Trust Limited.

Registered in England and Wales Reg No 04831118. Registered Office: Sale Point, Washway Road, Sale, Manchester, M33 6AG.
Charity Reg No 1106967; Housing Corporation No L4440; VAT No 854 7727 85.

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