Trafford Housing Trust

About Us

About Trafford Housing Trust

Trafford Housing Trust (THT) is an independent housing company providing around 9,000 quality affordable homes within the Trafford area of Manchester. We are a “profit-for-purpose” organisation, striving for a society transformed, free from poverty, inequality and injustice. We are regulated by the Homes & Communities Agency (HCA).

The heart of what we do

Our Promise to you -TH.JPGPeople are at the very heart of what we do and delivering excellent service is important to us. We believe that by having meaningful engagement, listening to our customers and understanding what really matters to them, will help us continually improve and develop the services we deliver and the homes we provide and maintain.  To this end we produced the 'Our Promise to You' booklet which sets out the standards of service customer can expect when they receive a service from us. This booklet is updated each year to reflect improvements we have made and you have asked for.

Our Vision

We are a force for good, driven by social justice, inspiring people and neighbourhoods to be the best they can be.

Our Purpose

We strive for a society transformed, free from poverty, inequality amd injustice where:

  • people take responsibility
  • have information to make choices
  • are healthy and happy
  • everyone makes a valuable contribution.

Our values

Trust:

  • Building relationships based on openness, honesty and respect
  • Keeping our promises
  • Working collaboratively

Innovation:

  • Motivated by creating a fairer world
  • Responding to society's challenges
  • Never constrained by past ways of working

Impact:

  • Caring about the difference we make
  • Demonstrating accountability
  • Acting responsibly

 

 

 

Click here to find out how we are performingCustomer-Promise.gif

Click here to find out more about our board members

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Click here to see our partner organisations and companiesClick here to see our partner organisations and companies

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To comment about this page you can email webmaster@traffordhousingtrust.co.ukTo comment about this page you can email webmaster@traffordhousingtrust.co.uk

© Trafford Housing Trust Limited.

Registered in England and Wales Reg No 04831118. Registered Office: 126 - 150 Sale Point, Washway Road, Sale, Manchester, M33 6AG.
Charity Reg No 1106967; Housing Corporation No L4440; VAT No 854 7727 85.

Accreditations