Trafford Housing Trust

Bogus Callers

23 November 2017

If in doubt - keep them out.

stop-chain-check_250x206.jpgBogus callers may pose as "officials", be smartly dressed and even produce an ID card.   Always  check with the organisation they claim to be from-a genuine caller will not mind if you keep them waiting on the doorstep while you ring their employer. Better still, have telephone numbers to hand to check with utility companies and the council and set up passwords with them to ensure you only let in genuine representatives.

All THT staff and contractors will have an ID card with a verification number on it which you can ring to check with their employer that they are genuine. The verification number for all Trust staff is 0300 777 7777.

Here are a few steps to follow whenever an unexpected caller arrives on your door:

  • Never do business on the doorstep
  • Never allow strangers into your home
  • Always ask for ID and do not let the caller in unless you have verified their identity with their employer
  • Always lock the back door when you answer the front - use a chain or look through the window
  • Never keep large sums of money in the house
  • If you are suspicious ring the police on 0161 872 5050
  • Lock - Stop - Chain - Check



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