Trafford Housing Trust

Government's Emergency Budget

08 July 2015

Following the government’s emergency budget today we are aware of a number of cuts to welfare benefits that will affect our customers. We are working hard to understand the impact of these changes and to ensure we continue to provide great value for money services to our customers.

George Osborne Budget 2015.png

 

We want to reassure you that our customers are our priority and we remain by your side - committed and determined to doing everything we possibly can to support you. We also want to remind our customers of the following services available to you:

  • We can offer money support services and debt advice – we have Debt Advisors who are able to work with customers who are struggling with debt. This might include advising on income and expenditure, helping with creditors, and in some instances helping customers with insolvency options.  Our Debt Advisors are always professional and will always help customers to make informed choices about their financial position.
  • Benefit applications and appeals – we have Welfare Rights Officers who are able to help customers through the welfare benefits system. This can include making applications for benefits, or helping customers to appeal against benefit decisions, or at tribunals.  These Officers will help customers to make sure they are claiming the right benefits.
  • Financial budgeting  - we have a number of staff who can help customers with understanding how to manage a household budget. We are able to offer support on a one to one, or group basis and will talk through what customers should consider when making a household budget.
  • Employment and training opportunities – we have lots of training opportunities, most are free of charge. We also have a growing number of job opportunities both through the Trust and our partners.

For information about the above or if you have any worries or concerns please do come and talk to us.


You can contact us in the following ways:

Telephone:   0300 777 7777*        Minicom:  0300 999 8613*  

 Email:   customer.hub@traffordhousingtrust.co.uk

 For a summary of the budget go to  http://www.bbc.co.uk/news/uk-politics-33440315 

Trafford Housing Trust: by your side

* 0300 numbers are often referred to as 'lo-call' numbers, this means that they should cost you the same as a local 0161 number, These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone. THT do not receive any share of what the consumer pays to make a call. This is not allowed on calls to 0300 numbers.

 

 

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Registered in England and Wales Reg No 04831118. Reg Office: Trafford Housing Trust, Sale Point, 126 - 150 Washway Road, Sale, M33 6AG.
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