Trafford Housing Trust

Rising Stars - Unleashing Staff Potential

The Trust is committed to taking each employee on a journey of personal growth and development. We do this through our unique Rising Stars Personal Development Scheme, which played its part in helping us to achieve Investors in People status

We don't want you to just come here and work, we wish to provide a nurturing environment, so you can grow and develop, and in turn help us enhance our services to all. We are committed to providing all of our staff with Learning and Development support. This could be from attending in-house training sessions to enrolling on recognised qualifications relevant to your role. On completion of their first qualification, staff are entitled to receive a monetary reward payment and are also invited to an annual celebration evening, usually held each October.

Staff can nominate their colleagues for our annual 'Hidden Treasures Award'. This is for staff who continually perform above the Gold Level or who have achieved an outstanding piece of work that has either positively impacted on a number of people's lives or delivered a substantial efficiency saving. The winners receive a monetary incentive.

Within the Rising Stars Framework staff are given clarity on what is expected from them during their daily duties. It also provides an introduction to THT's company values which play a crucial part in helping us to deliver excellence:

During monthly one-to-one sessions, objectives for both performance and personal aspirations are jointly set and are based on what motivates each individual to succeed. These sessions are a great way of identifying areas in which staff excel or may need to improve on.

In 2006 the Trust introduced new terms and conditions of employment, including a new pay system based on the Rising Stars Framework. The payment levels were derived from a large-scale benchmarking exercise to ensure pay levels were competitive in the sector and in the local area. This was underpinned by an independent Equality Audit.

For instance, staff who work at the 'silver' level which is for competent, experienced staff delivering good performance and on one rate of pay. However, staff who 'go the extra mile', which involves coaching and mentoring their colleagues, can progress to the 'gold' level' for which the pay rate is 5% above the 'silver' level.

A recent Investors in People report stated:

"Underpinning and driving the development of the organisation and everyone within it is the Rising Stars programme. It is difficult to describe in a report just how impressive this framework is, but in the Assessors experience it is exceptionally innovative and, interview evidence indicates, extremely effective… It is quite exceptional to find an organisation of this size and with such a diverse range of job roles to have achieved such a consistent application of its people management processes." 

The Rising Stars framework is supported and recognised by four Trade Unions.

 

Values Animation
Hidden Treasure
© Trafford Housing Trust Limited.

Registered in England and Wales Reg No 04831118. Registered Office: 126 - 150 Sale Point, Washway Road, Sale, Manchester, M33 6AG.
Charity Reg No 1106967; Housing Corporation No L4440; VAT No 854 7727 85.

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