You’ll be able to find Trafford Housing Trust policies that have been agreed by our Senior Leadership Team and approved by our Board here. These policies are continually reviewed. If you have any questions about these policies, please do contact us.
Choosing new tenants in a fair, transparent and efficient way.
Moving from one property to another within our stock.
The types of tenure we offer and the circumstances when they are used.
Maintaining a safe environment for customers within their home.
Meeting expectations of a high standard of service delivery.
Providing customers a place to call home where they can learn, grow and be safe.
Making it easy for customers to let us know when things go wrong, go well, or when they have a suggestion for how we can improve.
Our approach in engaging custommers in the design, testing and scrutiny of our work.
Our role in supporting complainants of domestic abuse.
Treating customers fairly, without bias or discrimination, and within the law.
Trafford Councillor to be Remembered by New Social Housing Honour
Timperley development to be named after popular and influential Councillor
Major Step Forward for Timperley Housing Development
Sales centre to open at Timperley Village development
£100,000 Funding Boost for Trafford Counselling Service
Grant will help provide counselling to adults and children in Trafford
Helping Trafford Residents
We are in the same storm, but not in the same boat
Trafford Crisis Fund - a blog by Larry Gold
Raising funds to support Trafford residents
£250,000 Fundraising Drive Launched for Trafford Residents
New campaign to help the most vulnerable in the borough