You’ll be able to find Trafford Housing Trust policies that have been agreed by our Senior Leadership Team and approved by our Board here. These policies are continually reviewed. If you have any questions about these policies, please do contact us.
Choosing new tenants in a fair, transparent and efficient way.
Moving from one property to another within our stock.
The types of tenure we offer and the circumstances when they are used.
Maintaining a safe environment for customers within their home.
Meeting expectations of a high standard of service delivery.
Providing customers a place to call home where they can learn, grow and be safe.
Making it easy for customers to let us know when things go wrong, go well, or when they have a suggestion for how we can improve.
Our role in supporting complainants of domestic abuse.
Treating customers fairly, without bias or discrimination, and within the law.
Electrical supply at Circle Court: information for customers
Circle Court update: Power now restored
Early Christmas present for Hale heroes of Wellgreen Lodge
Changes to our customers’ gas heating services provider
Liberty will now provide our gas heating services contract for customers.
Trafford Housing Trust is now a part of the L&Q Group
Trafford Housing Trust to become a standalone subsidiary of L&Q, retaining its own brand, Board and executive management team.
Fighting holiday hunger with Active Appetites
THT funding for 12 groups around Trafford to supply meals to children and families.
L&Q talks heading towards completion
A personal update from Chief Executive Larry Gold