Contact us

If you are a customer, you can contact our Customer Hub by phone, between 8am – 6pm Monday to Friday on 0300 777 7777

 

An out of hours service is available from 6pm until 8am Monday to Friday for emergencies and from 6pm on Friday to 8am on Monday.

 

If you are a business, please call 0300 777 7777.

Calls to this number should cost the same as a local call.

Email:

You can email us at: customer@mytht.co.uk

Social Media:

You can also contact us via Facebook or Twitter . We’ll answer you within 24hrs Monday to Friday, and the next working day if you contact us at the weekend.

Alternative Formats:

If you require any information in any other format, such as large print, alternative language or Braille, please contact the Customer Hub on 0300 777 7777.

Media Enquiries:

You can email us at: pressenquiries@traffordhousingtrust.co.uk

Ministry of Justice:

If you’re a 3rd party solicitor enquiring about our insurance policy details and portal ID, our details are:

Insurer: Zurich Municipal

Policy Number: JHA556-22S-0013

Portal ID: 203093

Portal Reference: C00108

Latest news

Government Praise for Trafford Housing Trust’s Building Safety

The chair of a government industry safety group has praised Trafford Housing Trust (THT) for their response to building safety following the tragic events at Grenfell Tower in 2017.

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Families to Get Holiday Food Boost From Trafford Housing Trust

Families throughout Trafford will have access to a wide range of holiday food projects and support this Easter thanks to a grant from Trafford Housing Trust.

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New Homecare Contract for Trafford Housing Trust Sparks Recruitment Drive

Trustcare at Trafford Housing Trust has been awarded a new contract by Trafford Council to provide homecare support services and is looking to recruit 100 new carers to deliver it.

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Strategic JV Announced by Trafford Housing Trust and Lovell Partnerships

LEADING national housebuilder Lovell Partnerships and North West housing association Trafford Housing Trust (THT) have joined forces to create a strategic joint venture.

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Trafford Housing Trust and Council Unveil Plans for Old Trafford Redevelopment

Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.

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Far East Consortium announces Red Bank affordable housing delivery panel

Far East Consortium (FEC) has today announced its partner panel for the delivery of affordable homes across the Red Bank neighbourhood of the Northern Gateway, with immediate effect.

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