Everything we do is about nurturing great places to live for our customers and everyone in the community. That’s why you’ll find us hard at work doing everything from cutting grass to checking abandoned vehicles with a range of neighbourhood services.
Trafford Council has a statutory duty to deal with abandoned vehicles whether it is on our land or not. In the first instance they will investigate and if it is abandoned, they will take the necessary action. If the vehicle is not abandoned, but is an eyesore or obstruction, we will do our best to sort it out.
Your service charge covers maintenance of communal gardens and other land owned by Trafford Housing Trust, such as grass verges.
Our CleanStart team provides the grounds maintenance service for all of our neighbourhoods. They cut grass, trim hedges, prune shrubs and bushes and weeds on our sites throughout the year. They run a fortnightly service, depending on the weather, to:
Have we missed a bit? We want to get things right, so please let us know if we can do anything to improve our service. Email firstname.lastname@example.org.
We receive lots of requests for tree works to increase light, improve TV reception or reduce mess caused by birds. Before we do any tree works, we always think about the impact on the wider community so we don't usually do tree works that will benefit an individual if they will be a loss to the community.
We want our customers to enjoy their gardens and communal spaces because it’s good for our health, family life and the environment. It is part of your tenancy agreement to look after your garden. If you’re struggling to keep your garden tidy because of mobility or illness, or know someone who is, we can help.
If you live in a high-rise or low-rise block of flats, our Caretaking Supervisors regularly inspect blocks of flats. You are very welcome to attend a block inspection with the supervisor for your area. You can also join one of our customer groups and help shape the services you receive. Find out more here.
Our Housing Officers carry out regular inspections of neighbourhoods and customers are welcome to join them to identify any problems like graffiti, vandalism or rubbish that need our attention. Housing Officers are also there to help with fire management plans for communal areas in flats. Why not join the next one and help to make a positive change to where you live?
Trafford Housing Trust has a range of garages at locations across Trafford available to rent from £11.52 a week ( plus VAT if you are not a resident). The garages vary in size, but are typically suitable for a small car or storage. Garages are allocated first to applicants with a disability and then to applicants that have been on our waiting list the longest. We do not allow items to be stored in the garage that may be a fire or health risk. Customers cannot use a garage to operate a business. If you would like to apply for a garage, please contact the Customer Hub.
Government Praise for Trafford Housing Trust’s Building Safety
The chair of a government industry safety group has praised Trafford Housing Trust (THT) for their response to building safety following the tragic events at Grenfell Tower in 2017.
Families to Get Holiday Food Boost From Trafford Housing Trust
Families throughout Trafford will have access to a wide range of holiday food projects and support this Easter thanks to a grant from Trafford Housing Trust.
New Homecare Contract for Trafford Housing Trust Sparks Recruitment Drive
Trustcare at Trafford Housing Trust has been awarded a new contract by Trafford Council to provide homecare support services and is looking to recruit 100 new carers to deliver it.
Strategic JV Announced by Trafford Housing Trust and Lovell Partnerships
LEADING national housebuilder Lovell Partnerships and North West housing association Trafford Housing Trust (THT) have joined forces to create a strategic joint venture.
Trafford Housing Trust and Council Unveil Plans for Old Trafford Redevelopment
Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.
Far East Consortium announces Red Bank affordable housing delivery panel
Far East Consortium (FEC) has today announced its partner panel for the delivery of affordable homes across the Red Bank neighbourhood of the Northern Gateway, with immediate effect.