• Contact us

    Trafford Housing Trust

    Sale Point,

    126 - 150 Washway Road,

    Sale, M33 6AG

    Telephone: 0300 777 7777

    Email: customer@mytht.co.uk

Paying your rent

We want to make it as quick and easy for you to pay your rent by giving you options to pay online, by phone, or by Direct Debit and Standing Order.

 

Use MyAccount to pay your rent online

The fastest, secure way to make one-off payments is through our online portal, MyAccount.

If you don’t have an account, it only takes a few minutes to register.

You can view your rent statement and message the Money Support Team.

 

Pay by direct debit

Never miss a payment by setting-up a direct debit so your rent is paid on the same day each month.

Click here to set-up a Direct Debit.

 

Pay by standing order

Paying by standing order is another way of setting up regular payments from your bank account, but unlike direct debit you need to tell them the amount you wish to pay. Download a standing order form here.

 

Pay by phone

You can pay using our secure automated payment line 24 hours a day using a credit or debit card. Ring All Pay on 0330 041 6497. It normally takes about 3 minutes to complete and costs 5p a minute from a landline. Mobile charges will vary. You’ll be given a payment reference number to confirm your payment.

 

What happens if I have rent arrears?

We understand that there are many reasons you may fall into arears with us and we will always try to help you to get back up-to-date and keep your home. Please click here to find out more about what happens if you fall into arrears with your rent, and information on how we can support you.

  • If you are experiencing difficulties paying your rent, please email our Money Support Team at customer@mytht.co.uk or you can call 0300 777 7777.

QUICK LINKS

Right to buy
Leaseholders
Exchange
Neighbourhood services
Repairs
Rent arrears
New Street consultation
Sample tenancy agreements

Latest news

Government Praise for Trafford Housing Trust’s Building Safety

The chair of a government industry safety group has praised Trafford Housing Trust (THT) for their response to building safety following the tragic events at Grenfell Tower in 2017.

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Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.

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Far East Consortium announces Red Bank affordable housing delivery panel

Far East Consortium (FEC) has today announced its partner panel for the delivery of affordable homes across the Red Bank neighbourhood of the Northern Gateway, with immediate effect.

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