The fastest, secure way to make one-off payments is through our online portal, MyAccount.
If you don’t have an account, it only takes a few minutes to register.
You can view your rent statement and message the Money Support Team.
Never miss a payment by setting-up a direct debit so your rent is paid on the same day each month.
Click here to set-up a Direct Debit.
Paying by standing order is another way of setting up regular payments from your bank account, but unlike direct debit you need to tell them the amount you wish to pay. Download a standing order form here.
You can pay using our secure automated payment line 24 hours a day using a credit or debit card. Ring All Pay on 0330 041 6497. It normally takes about 3 minutes to complete and costs 5p a minute from a landline. Mobile charges will vary. You’ll be given a payment reference number to confirm your payment.
We understand that there are many reasons you may fall into arears with us and we will always try to help you to get back up-to-date and keep your home. Please click here to find out more about what happens if you fall into arrears with your rent, and information on how we can support you.
Sean Anstee CBE Appointed Group Chair of Trafford Housing Trust
New Group Chair committed to tackling the housing crisis
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£100,000 Funding Boost for Trafford Counselling Service
Grant will help provide counselling to adults and children in Trafford
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Trafford Crisis Fund - a blog by Larry Gold
Raising funds to support Trafford residents