Get involved

Our customers are at the heart of everything we do. We want you to have more choice over the services you receive, and how and when you receive them.

We believe that only by listening to our customers and understanding what really matters to you, will we be able to make our existing products and services better, and create better places to live.

There are lots of ways that you can tell us your view and help improve what we do. These can take as much or as little of your time as you want. You’ll never be out of pocket by getting involved and, most importantly, you’ll find it to be a rewarding experience.

If you want to find out more about getting involved, email us or call or call 0300 777 7777.

How you can get involved

Have your say 

We love to hear from our customers. Only by hearing from you are we able to improve the experience that all our customers receive. We provide a range of ways in which you can make your views known.

Get in touch with a suggestion, compliment or complaint.

Join one of our customer groups

Get involved in designing, shaping and scrutinising the services that our customers received. You can join with like minded individuals at home or in the community. We have a range of opportunities that ask for 10 minutes per month to 3+ per month.

Click here to find out more

Customer led improvements

Whether by providing feedback, or being part of a Trust involvement group, our customers are helping to transform the experience all customers receive. Find out how we've made changes based on the involvement of customers here.