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Make a difference in your community

Our customers are at the heart of everything we do. We want you to have more choice over the services you receive, and how and when you receive them.

We believe that only by listening to our customers and understanding what really matters to you, will we be able to make our existing products and services better, and create better places to live.

There are lots of ways that you can tell us your view and help improve what we do. These can take as much or as little of your time as you want. You’ll never be out of pocket by getting involved and, most importantly, you’ll find it to be a rewarding experience.

If you want to find out more about getting involved, email us or call or call 0300 777 7777.

How you can get involved

Have your say

We love to hear from our customers. Only by hearing from you are we able to improve the experience that all our customers receive. We provide a range of ways in which you can make your views known.

Get in touch with a suggestion, compliment or complaint.

Join one of our customer groups

Get involved in designing, shaping and scrutinising the services that our customers received. You can join with like minded individuals at home or in the community. We have a range of opportunities that ask for 10 minutes per month to 3+ per month.

Click here to find out more

Customer led improvements

Whether by providing feedback, or being part of a Trust involvement group, our customers are helping to transform the experience all customers receive. Find out how we've made changes based on the involvement of customers here.

Latest news

Elderley A&E Admissions Rise by Over a Third

The number of over 60's admitted to Accident and Emergency (A&E) departments in the North as a result of slips, trips and falls has risen by more than a third in four years, new data has revealed.

Government Praise for Trafford Housing Trust’s Building Safety

The chair of a government industry safety group has praised Trafford Housing Trust (THT) for their response to building safety following the tragic events at Grenfell Tower in 2017.

Families to Get Holiday Food Boost From Trafford Housing Trust

Families throughout Trafford will have access to a wide range of holiday food projects and support this Easter thanks to a grant from Trafford Housing Trust.

New Homecare Contract for Trafford Housing Trust Sparks Recruitment Drive

Trustcare at Trafford Housing Trust has been awarded a new contract by Trafford Council to provide homecare support services and is looking to recruit 100 new carers to deliver it.

Strategic JV Announced by Trafford Housing Trust and Lovell Partnerships

LEADING national housebuilder Lovell Partnerships and North West housing association Trafford Housing Trust (THT) have joined forces to create a strategic joint venture.

Trafford Housing Trust and Council Unveil Plans for Old Trafford Redevelopment

Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.