Our customer groups

Due to restrictions in place we have suspended our face to face customer groups. However, there are still ways to get involved in our online groups. Find out more here.

Join one of our customer groups and help change our services for the better

There are a number of ways you can take part in designing, testing and scrutinising the services that our customers receive.

Becoming involved with THT is a rewarding experience and you’ll never be out of pocket for getting involved. Here you can find out more about the opportunities available.

Can you spare 10 minutes per month?

Digital Readers Panel

Customers reviewing our policies and procedures online, in their own time, to suggest improvements.

Click here for further information

Can you spare an hour every few months?

Focus Group Network

A network of customers who are keen on occasionally taking part in focus groups to discuss issues that they care most about.

Click here for further information

Customer Complaints Panel

Providing feedback on how THT deal with complaints and offer suggestions on how we can improve.

Click here for further information

High Rise Living Panel

Holding us to account for improving building safety, and neighbourhood services, in our high rise accommodation.

Contact us by email for further information. 

Can you spare an hour every month?

Neighbourhood Champions

Working with us to test how services, including ground maintenance and mobile cleaning, are being provided by THT in the community.

Click here for further information

Social Investment Virtual Committee

Deciding how we spend our Social Investment Fund, which aims to invest £2 million in the community to tackle poverty and inequality and improve people’s lives.

Click here for further information

Can you spare three or more hours a month?

Quality and Insight Panel

Tenants and leaseholders who carry out in-depth reviews of a service and make recommendations for improvements.

Click here for further information

Tenants and Residents Groups

Customers in Trafford working together to improve their community and the services provided by THT.

Click here for further information

Still not sure?

If you’re interested but you are not sure what role is right for you why not complete our short placement survey. This will ask you a few questions and match you with the role that is most suited to you.

Complete the survey

Latest news

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The chair of a government industry safety group has praised Trafford Housing Trust (THT) for their response to building safety following the tragic events at Grenfell Tower in 2017.

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Families throughout Trafford will have access to a wide range of holiday food projects and support this Easter thanks to a grant from Trafford Housing Trust.

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Trustcare at Trafford Housing Trust has been awarded a new contract by Trafford Council to provide homecare support services and is looking to recruit 100 new carers to deliver it.

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Trafford Housing Trust and Council Unveil Plans for Old Trafford Redevelopment

Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.

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Far East Consortium announces Red Bank affordable housing delivery panel

Far East Consortium (FEC) has today announced its partner panel for the delivery of affordable homes across the Red Bank neighbourhood of the Northern Gateway, with immediate effect.

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