Can you occasionally join us to provide feedback and help us make changes to one of our services or an area of our work?
We are committed to improving the products, services and experiences that our customers receive from us. Only with your help can we ensure that they put the customer first.
That’s why we created our Focus Group Network. This is a group of customers who are interested in shaping our products and services and would like to be invited to one-off events throughout the year.
Here are just some of the activities you’ll take part in:
Getting involved with THT can be a rewarding experience. By joining the network you will:
We will invite you to events throughout the year and you’ll choose which you’d like to attend. Each meeting will last for around 2 hours.
If you’d like further information, or would like to join the Focus Group Network, email us or call our Customer Service Team on 0300 777 7777.
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