Have your say

Help improve our services by telling us what we are doing well, and where we could do better.

We love to hear from our customers. Only by hearing from you are we able to improve the experience that all our customers receive. We provide a range of ways in which you can make your views known.

Offer a suggestion

Do you have an idea on how we can improve our services? Send us an email

Give a compliment

Has one of our team gone above and beyond for you? Send us an email

Make a complaint

Is there something we have done wrong? Let us know and we’ll try to fix your problem straight away.

Find out about our complaints process

Alternatively, if you prefer to talk over the phone, you can always contact the Customer Hub on 0300 777 7777.

Latest news

Elderley A&E Admissions Rise by Over a Third

The number of over 60's admitted to Accident and Emergency (A&E) departments in the North as a result of slips, trips and falls has risen by more than a third in four years, new data has revealed.

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Government Praise for Trafford Housing Trust’s Building Safety

The chair of a government industry safety group has praised Trafford Housing Trust (THT) for their response to building safety following the tragic events at Grenfell Tower in 2017.

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Families to Get Holiday Food Boost From Trafford Housing Trust

Families throughout Trafford will have access to a wide range of holiday food projects and support this Easter thanks to a grant from Trafford Housing Trust.

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New Homecare Contract for Trafford Housing Trust Sparks Recruitment Drive

Trustcare at Trafford Housing Trust has been awarded a new contract by Trafford Council to provide homecare support services and is looking to recruit 100 new carers to deliver it.

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Strategic JV Announced by Trafford Housing Trust and Lovell Partnerships

LEADING national housebuilder Lovell Partnerships and North West housing association Trafford Housing Trust (THT) have joined forces to create a strategic joint venture.

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Trafford Housing Trust and Council Unveil Plans for Old Trafford Redevelopment

Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.

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