Supporting our customers

Lending a hand when you need it most

We want our customers to live peacefully in safe communities. That's why we won't tolerate anti-social behaviour, domestic violence or hate crimes in our communities, and will use every power we can to prevent it, stop it and bring perpetrators to justice.

As well as making communities safer, we can lend a hand to support customers experiencing difficulties with their mental health and money problems.

 

Together, we're creating safer places to live

We're a member of the Safer Trafford Partnership, which means we're working in partnership to tackle anti-social behaviour, hate crime and domestic violence. We also aim to support victims and witnesses of such behaviour to ensure they are supported, and swift action is taken to prevent further incidents.

We can also deal with your incident reports directly, so you don't have to go to a police station. We can then advise you of the options available such as warnings, liaison with other agencies or legal action.

We are committed to promoting a safe and secure environment so all those involved with us can live, work and grow together in our communities. We will promote equality and social justice, and we will not tolerate behaviour that is intended to destabilise our communities.

Latest news

Electrical supply at Circle Court: information for customers

Circle Court update: Power now restored

Read More

Early Christmas present for Hale heroes of Wellgreen Lodge

Read More

Changes to our customers’ gas heating services provider

Liberty will now provide our gas heating services contract for customers.

Read More

Trafford Housing Trust is now a part of the L&Q Group

Trafford Housing Trust to become a standalone subsidiary of L&Q, retaining its own brand, Board and executive management team.

Read More

Fighting holiday hunger with Active Appetites

THT funding for 12 groups around Trafford to supply meals to children and families.

Read More

L&Q talks heading towards completion

A personal update from Chief Executive Larry Gold

Read More