Employment and Skills Service

Support, advice, information and guidance

What is the Employment and Skills Service?

Customers are at the heart of everything we do. All of us are living in extraordinary times. Supporting our customers through this 'new normal' will be our priority. 

The Employment and Skills Service provides support, advice, information and guidance to THT customers who are currently unemployed or working less than 16 hours per week. 

We are working with over 50 organisations who have specialist knowledge, training and services to help you get back into employment or training. 

Our role is to assess your needs and put you in contact with those that can help you. 


How does the service work?

If you are unemployed or working less than 16 hours per week and want to take the next steps in getting back into employment or training, the Employment and Skills Service can help.  

Our specialist Employment and Skills Advisor will offer support, advice and guide you towards gaining employment or qualifications, through the many local and national, existing organisations.   

Once you have found employment or you are on a training course, our advisor will continue to offer support, advice, and guidance for up to six months.  

Am I eligible for the service?

All Trafford Housing Trust residents and their families, who are over 16 years-old.  

You must be unemployed or working less than 16 hours per week.

How do I start process?

Contact our specialist Employment and Skills Advisor, either by email or phone. Once you have been in touch, we will book you in for a one to one personal appointment with our Employment and Skills Advisor. At present this will be over the phone, and we will call you for an informal chat.  

The next step is to have a more detailed one-to-one session with the Employment and Skills Advisor. We will find out what your goals and ambitions are, how you can use the skills or training you have in the future or the possibilities of changing jobs and heading in a more positive direction. We will put together a personalised action plan and support you in making contact with the organisations that can help you.  

The Employment and Skills Advisor will keep in touch to offer any further support and find out how you are getting on in your search for employment or training with the organisations we have referred you to.  

If you have started a new job or are in training, the advisor will keep in regular contact with you. We will ask how you are getting on and if any more support is needed to help you make the transition back into employment or training.  

As part of the Employment and Skills Service, we can help you to access financial support for travel and access to work clothes.  

How do I apply?


Phone: 0300 777 7777  

Employment Support Form

Register your interest in the Digital Boost free training course or to receive employment and skills advice.

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