Employment and Skills Service

What is the Employment and Skills Service?

Customers are at the heart of everything we do. All of us are living in extraordinary times. Supporting our customers through this 'new normal' will be our priority. 

The Employment and Skills Service provides support, advice, information and guidance to, THT customers who are currently unemployed or working less than 16 hours per week. 

We are working with over 50 organisations who have specialist knowledge, training and services to help you get back into employment or training. 

Our role is to assess your needs and put you in contact with those that can help you. 

How does the service work?

If you are unemployed or working less than 16 hours per week and want to take the next steps into getting back into employment or training, the Employment and Skills Service can help.

Our specialist Employment & Skills Advisor will offer support, advice, information and guide you towards gaining employment or qualifications, through the many local and national, existing organisations. 

Once you have found employment or you are on a training course, our advisor will continue to offer support, advice, and guidance for up to 6 months.

Who is eligible for the service?

All Trafford Housing Trust residents and their families, who are over 16 years old.

You must be unemployed or working less than 16 hours per week.

What is the process for getting started?

Step 1. Get in touch

Contact our specialist Employment and Skills Advisor, either by email or phone: to get started on the Employment and Skills Service:

Email employmentsupport@traffordhousingtrust.co.uk or call 0300 777 7777

Step 2. Assessing your situation

Once you have been in touch, we will book you in for a 1-2-1 personal appointment with our Employment & Skills Advisor. At present this will be over the phone, and we will call you.

During the informal chat, the advisor will ask about your current circumstances and discuss any barriers that may be preventing you from taking that next step into employment or training.

Step 3. Advice and your action plan

The next step is to have a more detailed 1-2-1 session with the Employment & Skills Advisor. In this session, we will find out what your goals and ambitions are, how you can use the skills or training you have in the future or the possibilities of changing jobs and heading in a more positive direction. We will put together a personalised action plan and support you in making contact with the organisations that can help you.

Step 4. Ongoing support and guidance

The Employment & Skills Advisor will contact you over the next 6 months to offer any further support and find out how you are getting on in your search for employment or training. You can tell us about your experience with the services that we have recommended and discuss any changes you may need for your action plan.

Step 5. When you are in work or training

If you have started a new job or are in training, the advisor will keep in regular contact with you. We will ask how you are getting on and if any more support is needed to help you make the transition back into employment or training.

As part of the Employment and Skills Service, we can help you to access financial support for travel and access to work clothes.

Apply today

Contact your specialist Employment and Skills Advisor by emailing employmentsupport@traffordhousingtrust.co.uk or calling 0300 777 7777