Fire safety is a key priority for us at Trafford Housing Trust. Here you can find out more about what we’re doing, the responsibilities you have and how to speak to us about your fire safety.
If you discover a fire in your home or your smoke alarm goes off:
Test your smoke alarm every week. Press the button on the cover and it should sound. If it’s not working give the Customer Hub a call on 0300 777 7777.
We have a legal obligation to manage the risk of fire in any property that is covered under the Fire Safety Order – this includes all our properties with communal areas including high-rise buildings, Independent Living Schemes and low-rise buildings (or walk-up flats).
Here are just some of the ways we are keeping your home safe:
If you or anyone who lives with you has any health or mobility concerns which you think may affect your ability to self- evacuate in the event of a fire or put you at greater risk please call our Customer Hub on 0300 777 7777 or email us. Please also let us know if you’re concerned about a neighbour.
We also want to hear from you if you have any concerns about your fire safety. You can contact us by email or by calling the Customer Hub. You can also find out ways you can join one of our customer groups to help make improvements for all customers.
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