Warn everybody within your home and leave immediately, closing the front door.
Test your smoke alarm every week. Press the button on the cover and it should sound. If it’s not working give the Customer Hub a call on 0300 777 7777.
You are more at risk from a fire when asleep. So it's a good idea to check your home before you go to bed. Use this quick check list to keep your home safer from fire:
Everyone is responsible for fire safety in their own home and communal areas. Please consider your neighbours' safety as well as your own. Following these safety guidelines will help:
If you notice a fire door is damaged or if fire exit signs are missing or damaged, please report it to our Customer Hub on 0300 777 7777.
If you use oxygen equipment for medical reasons or are disabled, please get in touch to let us know, so we can plan for your individual support needs in the event of an emergency.
Gas is safe for heating and cooking but if it leaks or an appliance is faulty it can be very dangerous. Only registered gas fitters can carry out repairs to gas appliances or connections. Please ensure your own gas appliances are serviced by a registered gas fitter. Don’t use or store bottled gas cylinders in flats.
If you smell gas immediately ring the National Grid Emergencies on 0800 111 999, then call our Customer Hub on 0300 777 7777.
We service the heating system in your home once a year. It’s important that we have access to your home, so we can carry out this check. If you haven’t received a visit in the past year, please phone the customer hub to make an appointment.
Only qualified electricians should fit sockets or alter the wiring in your home. If you wish to carry out home improvements, please contact us so we can arrange a visit to check the work it is safe.
Don’t overload electrical sockets. Warning signs include: hot plugs, a buzzing noise, scorch marks on plugs or sockets, appliances going on/off and flickering lights. Report any faults to our Customer Hub on 0300 777 7777.
One of the main causes of electrical fires is faulty and recalled appliances, so we ask our customers to ensure their appliances are registered. You can register new and older appliances on the Register My Appliance website at www.registermyappliance.org.uk
Keep hair straighteners out of reach of children. Children’s skin can be 15 times thinner than that of adults so it’s important to keep hair tools out of reach.
Use a heat proof pouch when using your hair straighteners. Hair straighteners stay hot up to 40 minutes after they have been switched-off. Make sure you don’t leave hair straighteners unattended and make sure you unplug them when you have finished.
In the event of a serious burn, follow the three Cs:
Easter opening times
Trafford Housing Trust Easter 2020 opening times
Trustcare Launches Careers for Carers Recruitment Drive
The independent living services provider is looking for carers
£100,000 Grant from Trafford Housing Trust to Ease Effects Of Coronavirus
Trafford Housing Trust supports Trafford Community Response
Non-essential repairs postponed
We have now taken the difficult decision to postpone all non-essential repairs and prioritise emergency repair works.
Sale Playgroup Celebrates Six Years of Monkeying Around
Trafford Housing Trust Social Investment Fund grant helps playgroup birthday celebrations
Trafford Housing Trust Wins Top Apprenticeship Awards
Two awards for Trafford Housing Trust at the Trafford College Group’s Apprenticeship Awards