Fire safety in tower blocks

If you detect a fire, make sure you are safe by going to the fire assembly point outside your building, and then call the Fire Service on 999.

A map of your building’s fire assembly point is posted on your block’s noticeboard – please ensure you are aware of where your assembly point is.


Fire safety advice for Circle Court, Clifford Court, Empress Court, Manor Court, Princess Court and Stretford House

If a fire breaks out in your flat or the communal parts of your building:

  • You should be safe to stay in your home
  • Make sure your doors are shut
  • Call the Fire and Rescue Service on 999
  • Evacuate if you are told to do so by the Fire Service, if you feel unsafe or if your home is affected by heat or smoke
  • If the fire alarm sounds throughout the building everyone should evacuate (this is a simultaneous evacuation)


Fire safety advice for Grafton Court and Pickford Court

In 2017, we introduced Fire Wardens in each of our cladded tower blocks. In the unlikely event of a fire, they will sound a horn and start the evacuation of the building.

The Fire Warden will evacuate the building in the following order:

  • The floor where the fire is
  • The floors directly above and below the fire
  • All other floors
Don’t wait for the Fire Warden: please evacuate the building as quickly and safely as you can.
  • Go to the nearest emergency exit route using the stairs
  • DO NOT use the lift or run
  • Let the Fire Service know immediately if someone has not been able to leave your flat

If the fire alarm sounds throughout the building everyone should evacuate (this is a simultaneous evacuation)

A poster of the evacuation procedure for your building together with a map of your building’s fire assembly point is posted on your block’s noticeboard.


Keeping safe and well

Trafford Housing Trust has worked closely with the fire service who have completed a series of Safe and Well visits offering fire safety advice that are tailored to meet the needs of you and your family to improve your fire safety.

All new customers are offered a visit from Greater Manchester Fire and Rescue Service and we would encourage you to take this up. Any existing customers (especially those with disabilities or vulnerabilities) who haven’t yet had a visit can contact the fire and rescue service by phoning 0800 555 815 or online at

If you’re concerned about a neighbour, or if you or someone living with you has health or mobility concerns, which you think might put them or you at greater risk, please call the Customer Hub on 0300 777 7777 or email us.

You can also read the latest update from Greater Manchester Fire and Rescue Service for customers living in high rise accommodation. Click here to view

How can I keep my communal areas safe?

Everyone is responsible for fire safety in their own home and communal areas. Please consider your neighbours' safety as well as your own. Following these safety guidelines will help:

  • DO NOT leave rubbish, furniture or carpets in communal areas
  • DO NOT park vehicles by the entrance to your block or in keep clear areas. Access roads should be kept clear, so fire engines can get as close as possible to deal with fire
  • DO NOT smoke in communal areas in the building. This is against the law and can also lead to fire if cigarettes are not put out properly
  • DO NOT wedge open fire doors or leave them open. Keep them closed. They are designed to stop fires spreading

If you notice a fire door is damaged or if fire exit signs are missing or damaged, please report it to our Customer Hub on 0300 777 7777.

Rubbish & recycling

Every landing has a chute to be used for disposal of food only. Please use the biodegradable green waste bags provided by Trafford Council for any waste food. Please also make sure these waste bags are tied shut before depositing them down the chute.

Put all rubbish in the correct bins – leaving rubbish bags near the building is a serious fire risk.

Please don’t dispose of vegetable/cooking oil down the chute. Any additional waste, such as cans, bottles, paper etc can be recycled in the units provided on the ground floor.

Fire safety risk assessment reports

We complete yearly Fire Risk Assessments at our eight tower blocks. The actions that were identified during the last assessments including repairs and modifications have been completed or in the progress of being completed.

Please click here to view the most up to date Fire Risk Assessment for your block.

Latest news

Easter opening times

Trafford Housing Trust Easter 2020 opening times

Read More

Trustcare Launches Careers for Carers Recruitment Drive

The independent living services provider is looking for carers

Read More

£100,000 Grant from Trafford Housing Trust to Ease Effects Of Coronavirus

Trafford Housing Trust supports Trafford Community Response

Read More

Non-essential repairs postponed

We have now taken the difficult decision to postpone all non-essential repairs and prioritise emergency repair works.

Read More

Sale Playgroup Celebrates Six Years of Monkeying Around

Trafford Housing Trust Social Investment Fund grant helps playgroup birthday celebrations

Read More

Trafford Housing Trust Wins Top Apprenticeship Awards

Two awards for Trafford Housing Trust at the Trafford College Group’s Apprenticeship Awards

Read More