If you detect a fire, make sure you are safe by going to the fire assembly point outside your building, and then call the Fire Service on 999.
A map of your building’s fire assembly point is posted on your block’s noticeboard – please ensure you are aware of where your assembly point is.
If a fire breaks out in your flat or the communal parts of your building:
In 2017, we introduced Fire Wardens in each of our cladded tower blocks. In the unlikely event of a fire, they will sound a horn and start the evacuation of the building.
The Fire Warden will evacuate the building in the following order:
Don’t wait for the Fire Warden: please evacuate the building as quickly and safely as you can.
A map of your building’s fire assembly point is posted on your block’s noticeboard.
Trafford Housing Trust has worked closely with the fire service who have completed a series of Safe and Well visits offering fire safety advice that tailored to meet the needs of you and your family to improve your fire safety.
All new customers are offered a visit from Greater Manchester Fire and Rescue Service and we would encourage you to take this up. Any existing customers (especially those with disabilities or vulnerabilities) who haven’t yet had a visit can contact the fire and rescue service by phoning 0800 555 815 or online at www.manchesterfire.gov.uk.
If you’re concerned about a neighbour, or if you or someone living with you has health or mobility concerns, which you think might put them or you at greater risk, please call the Customer Hub on 0300 777 7777 or email us.
Everyone is responsible for fire safety in their own home and communal areas. Please consider your neighbours' safety as well as your own. Following these safety guidelines will help:
If you notice a fire door is damaged or if fire exit signs are missing or damaged, please report it to our Customer Hub on 0300 777 7777.
Every landing has a chute to be used for disposal of food only. Please use the biodegradable green waste bags provided by Trafford Council for any waste food. Please also make sure these waste bags are tied shut before depositing them down the chute.
Put all rubbish in the correct bins – leaving rubbish bags near the building is a serious fire risk.
Please don’t dispose of vegetable/cooking oil down the chute. Any additional waste, such as cans, bottles, paper etc can be recycled in the units provided on the ground floor.
We complete yearly Fire Risk Assessments at our eight tower blocks. The actions that were identified during the last assessments including repairs and modifications have been completed or in the progress of being completed.
Please click here to view the most up to date Fire Risk Assessment for your block.
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Early Christmas present for Hale heroes of Wellgreen Lodge
Changes to our customers’ gas heating services provider
Liberty will now provide our gas heating services contract for customers.
Trafford Housing Trust is now a part of the L&Q Group
Trafford Housing Trust to become a standalone subsidiary of L&Q, retaining its own brand, Board and executive management team.
Fighting holiday hunger with Active Appetites
THT funding for 12 groups around Trafford to supply meals to children and families.
L&Q talks heading towards completion
A personal update from Chief Executive Larry Gold