MyAccount

Manage your home online 24 hours a day

MyAccount is our customer portal that lets you manage your home your way. It makes it easier for you to manage your services online at home, at work or on the go. It's easy to use and it’s safe and secure.

Register for your account today

What you can do on MyAccount

There are a range of services available on MyAccount. These include:

  • Paying your rent
  • Reporting and booking repairs
  • Reporting issues in your neighbourhood
  • Checking your rent statement
  • Updating your details
  • Contacting us
Open your account here. It only takes a few minutes. You’ll need your Tenancy ID, which can be found on most rent related letters from us and starts with 800.

Requesting your Tenancy ID

If you want to request your Tenancy ID, email us your name and address or call us on 0300 777 7777 and we’ll get this posted to you.

Further information and support

If you have any questions or need support accessing your account, please email us

By activating your account on MyAccount, you acknowledge that you accept these Terms and Conditions

MyAccount lets you manage your home, your way, 24 hours a day, 7 days a week.

Latest news

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Government Praise for Trafford Housing Trust’s Building Safety

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Families throughout Trafford will have access to a wide range of holiday food projects and support this Easter thanks to a grant from Trafford Housing Trust.

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Trafford Housing Trust and Council Unveil Plans for Old Trafford Redevelopment

Residents are being invited to give their views on plans for a new housing development on land off Bold Street in Old Trafford at a virtual public consultation.

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